Q1.Will my information be sold or traded to other companies?
A1. No. We take your privacy very seriously. Click here to see our privacy policy.

Q2. How much will shipping cost me?
A2. It varies with your purchase. Please click here to see Shipping Chart

Q3. How do I redeem coupons on the website?
A3. A textbox will be displayed that allows you to input your coupon code when you complete your order.

Q4. Can I purchase a catalog online?
A4. Yes. Under the Store directory, click "Catalog Orders" link to show all available catalogs.

Q5. If an item is defective, can I return it?
A5. Yes. However, resolution is limited to product exchange.

Q6. When is the website open?
A6. The website is open all day (24 hours) every day of the week.

Q7. How soon will my order be shipped out after I complete my order?
A7. Usually within 24 to 48 hours. Rush orders will be expedited/fulfilled faster.

Q8. I can't access a part of the website. Who can I contact to report this to?
A8. Please send an email with "Site access problems" as the subject to webmaster@1stop4u2shop.com and describe the problem in as much detail as possible. Please make sure you write down the page address where you encountered the problem.

Q9. Why isn't my coupon registering a discount?
A9. Check to ensure that you entered it correctly first. Then check and see if it is still good. If the end date has passed, the coupon is no longer valid.

Q10. Why isn't my credit card working?
A10. Reenter the numbers again and check the expiration date also. If this still doesn't work, please call your card issuer.

Q11. What forms of payment do you accept on your website?
A11. VISA, Mastercard and PayPal. Paypal accepts Mastercard, Visa and several other forms of payment..

Q12. Can I order products COD?
A12. No. All products must be paid for in advance.